Twin. Your business, handled your way.
Twin adapts to how you run your business, proactively follows up with customers and moves work forward within your rules. All from iMessage or WhatsApp.
- TwinOctober’s investor update is ready. Used the format you approved last month.
- TwinAnswered 23 customer emails overnight. None needed you.
- TwinHarbor & Co.’s invoice is paid. Matched the payment and updated the account.
- TwinThe supplier renewal is ready to review. Flagged the price change.
- TwinCheckout fix is ready. Added a test for the Safari bug.
It texts you when it’s done.
- TwinYour team’s Tuesday.10:00Client review. Account brief is ready.11:00Support handoff. Exceptions are flagged.4:00Pipeline review. Stalled deals are up top.
- Twinin Shop shiftsCovered Sam’s Saturday shift. Priya said yes.
- TwinOrders are rising faster than stock. Drafted the reorder for approval.
- TwinMoved Dana’s client review to Thursday. Updated the account team.
- TwinSent the client follow-up in your usual format. Added the call notes to the account.
- Twinin HiringThe new hire’s onboarding plan is ready. Waiting on the manager’s sign-off.
- TwinRefunded the late order within your $50 limit. Receipt is in the customer thread.
- TwinSupplier confirmed Thursday delivery. Shared the update with the ops team.
- TwinChased the two invoices past 30 days. One paid by noon.
- Twinin OperationsSent the contract change to finance. It’s outside the terms you approved.
- TwinPaused the backfill before the database filled up. The team has the incident brief.
It sees what needs doing. And gets to work.
It beats the number, then writes the investor update.
- Twin: We hit $1M ARR this morning, six weeks ahead of plan.
- Twin: A link preview: October investor update, useself.ai. ARR $1.02M, ARR, 6 weeks ahead, a year of monthly bars crossing the $1M goal line in October.
- Twin: Wrote the investor update like your last ones. I’d send it today, while it’s news.
- You: send it
- Twin: Sent to all 18. Priya already replied asking to talk Series A.
- You: Emphasized that.
Main broke overnight. The fix waits on one word.
- Kofi: main’s red. was it me?
- Twin: No. pnpm 10 stopped running install scripts, so the Prisma client never generated.
- Twin: A GitHub pull request, halden/api #1187, “Allow Prisma builds on pnpm 10”, plus 3 lines. Its checks run, then all 5 pass.
- Twin: Three lines, checks pass. I’d merge before standup.
- You: ship
- Twin: The pull request turns to Merged.
- Twin: Merged. Kofi, I rebased your branch too. You’re green.
Customers get stuck at checkout. It sends you the clip.
- Twin: Since Monday’s release, 23 customers got stuck at checkout on iPhone.
- Twin: A 6 second screen recording of the checkout on an iPhone: taps land on Safari’s toolbar, which covers the Pay button. A red box marks it: “Pay is under Safari’s toolbar”.
- Twin: Safari’s toolbar was covering Pay. I shipped the one-line fix, like the last six.
- Twin: I’d email the 23 their carts with free shipping.
- You: do it
- Twin: Sent. 9 have checked out already.
- You: Loved that.
It sees the database filling up days before it breaks.
- Twin: A chart, orders-db · disk used · 14 days: flat, then climbing to 83% now; the dashed line ahead reaches full on Thursday. orders-db runs out of disk Thursday. The new events table adds 9 GB a day.
- Twin: A poll: When do we resize it? I’d go Wednesday. Options: Wednesday, 6 AM; Tonight, 11 PM. Ana votes Wednesday, 6 AM, Marcus votes Tonight, 11 PM, you vote Wednesday, 6 AM.
- Twin: Wednesday it is, 2 to 1. I paused the events backfill to buy room and posted the window.
- Ana: i’ll be up at 6
A rival’s offer runs out Friday. It sends yours tonight.
- Twin: Noor’s panel came back 5 for 5. Corvid’s offer runs out Friday.
- Twin: Sent ours at the staff band, $214K and 0.25%. You always send one after a unanimous panel, so I didn’t wait.
- Twin: A call from you would close it. I booked 8:30.
- Twin: A calendar invitation: Call with Noor Haddad, Today, 8:30 to 8:45 PM. Invitation sent, then Noor Haddad accepted.
- Twin: At 9:14 PM: She signed. Starts November 30.
- You: WE GOT HER, sent with Slam.
Nobody told finance the rent went up. It read the lease.
- Twin: A PDF, Tanner Wharf deed of variation.pdf, 14 pages · PDF · 1.8 MB. Highlighted on its page: “3.1 From 1 October 2026 the annual rent shall be £165,000.”
- Twin: Signed in September, never reached AP. We’re still paying the old £138,000.
- Twin: Accrued October’s £2,250. You stopped checking my lease accruals in June.
- Twin: I’d lock tonight. The other 186 recs tie.
- You: lock it
- Twin: Locked. Day 3, our fastest close.
It learns your decisions and acts before you ask.
- Your judgmentIt learns the call.
- Your rulesIt handles the repeat work.
- ProactiveIt acts before you ask.
Say it once. It keeps the rule.
You, in September
“use my last investor update as the format, put revenue first”
Twin keeps
Investor updates follow your format and open with revenue.
You, in October
“refund late orders under 50, just tell me after”
Twin keeps
Late-order refunds under $50 go out, then you hear.
You, in May
“bring any supplier price change to finance before we renew”
Twin keeps
Finance reviews supplier price changes before renewal.
You, last year
“if a customer is blocked, give me the issue and your recommended fix”
Twin keeps
Blocked customers come to you with the issue and a proposed fix.