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01Six rings

Card servicing, ring by ring.

Closer to money, more review.

Agents send statements and log disputes; credit lines and fraud holds wait for a person.

01Six rings

Card servicing, ring by ring.

61,000Servicing requests this month

Day 30 of 30

  1. 01

    Each ring sits a step closer to money.

  2. 02

    Outer rings turn freely. Agents own them.

  3. 03

    Disputes under $500 move to Sample.

  4. 04

    A dispute paid twice. Back to Review.

  5. 05

    Wire release never leaves your team.

  • Statements and documentsOwn
  • Dispute intakeOwn
  • Disputes under $500Review
  • Credit-line increasesReview
  • Fraud hold releasesReview
  • Wire release over $10,000Do Not Delegate
  • New business card disputesInsufficient Evidence

Bring the queue closest to the money.

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Financial services | Self